Effectively Managing Conflict in Organizations (Live Online Class)
$179 Member | $279 Non-Member
Credit
PDH Credits:1.0
Description
Tuesday, March 29, 2022, 1:30 - 2:30 PM (Eastern)
Not available for the live online class? Pre-order the On-demand Recording!
Join Ted Gerber to gain practical tools that can be used to manage tensions and resolve conflicts within teams, between functions, and throughout your firm.
During this 60-minute session, you'll explore the causes of organizational conflict as well as:
- How to create a mutual gain mindset
- How to recognize stories or assumptions that get in the way of resolving conflict
- Using acknowledgment and active listening to diffuse tensions
- How to probe to better understand what is behind strong positions
- How to recognize styles that facilitate or get in the way of effectively managing conflict
Speaker: Ted Gerber, President, Addison Resources Group