Not available for the live online class? Pre-order the on-demand recording!

Technical prowess doesn’t win repeat clients. While technical competence is critical, equally important is an ongoing relationship with the client. A strong client relationship can buy a lot of forgiveness when things don’t go exactly as planned. Sometimes PMs forget the basics of building and maintaining a strong relationship with their clients – communication, respect and transparency. We’ll discuss what the most successful Project Managers do differently to keep clients satisfied and returning.

Learning Objectives:

• Discover how to strengthen relationships with clients
• Understand the value of transparency in boosting client confidence
• Find out how to enhance communication with clients without adding to your workload
• Understand how to approach a client to get the best reception for your message

Presenters: John Geddie, Geddie & Associates Inc.