As critical as technical competence can be to engineering, it doesn't win repeat clients for your business.

A strong client relationship can buy a lot of forgiveness when things don’t go exactly as planned. And sometimes PMs could use a refresher on the basics of building and maintaining a strong relationship with their clients – communication, respect, and transparency.

Join John Geddie to explore what the most successful project managers do differently to keep clients satisfied and returning.

TAKEAWAYS:

• Discover how to strengthen relationships with clients
• Understand the value of transparency in boosting client confidence
• Learn how to enhance communication with clients without adding to your workload
• Understand how to approach a client to get the best reception for your message

Presenters: John Geddie, Geddie & Associates Inc.