Learning Objectives:

• Understand, through real-life examples, how poor documentation and breakdowns in communication can lead to disputes and claims.
• Establish a proactive project communication plan that can be tailored for varying projects; and review documentation triggers in key areas throughout the life-cycle of projects.
• Create a library of project management templates to establish a consistent documentation management program within their practices.

Presenters: Diane P. Mika, Vice President, Director of Risk Management Education, Berkley Design Professional