Hard Conversations - An Ethics Case Study in the Destructive Power of Conflict Avoidance and the Redemptive Power of Honesty (Live Online Class)
$179 Member | $279 Non-Member
Credit
PDH Credits:1.0
Description
Wednesday, February 19, 2020, 1:30 PM - 2:30 PM (Eastern)
Not available for the live online class? Pre-order the on-demand recording!
Join Michael Yost and Aaron Mann as they share an actual incident and response to demonstrate how conflict avoidance can damage the trust placed in your organization—and how transparent honesty can rebuild it.
TAKEAWAYS:
- Detail the threat of conflict avoidance to ethical decision-making, including identifying potential conflict avoidance triggers within your organization and strengthening your ethics program and internal training to combat these triggers.
- Learn how to examine your company culture if you discover employee wrongdoing with regard to dishonesty, recognizing that the key question in the minds of clients/regulators is not the act itself but whether your company culture contributed to or caused the act to occur
- Explore how to rebuild the trust between your company and your clients/regulators when it has been damaged by a dishonest employee