Dealing With Difficult Conversations: Communication, Conflict and Other Snafus
$179 Member | $279 Non-Member
Credit
PDH Credits:1.0
Description
We each speak our own language based on our background, history, mood, training, and what we had for breakfast. Just because you’ve been communicating since you left the womb doesn’t mean you handle conflict, confusion, and misunderstandings well. In this webinar, get the tools to be a more effective communicator in tough situations. You’ll use these techniques personally as well as professionally.
You’ll get:
- Seven keys to effective communication
- Five ways to handle conflict and how to choose which way to use when
- How to get into a discovery mode instead of a blaming mode
Presenter: Karen Susman, Karen Susman and Associates, Presentation Skills Coach/Witness Preparation/Interview Skills and Speaker, Bore No More!