In many firms, accountability is the missing ingredient that allows mediocrity to become acceptable. Missed deadlines, average effort, and unmet expectations are excused because we ""don't have time"" to really hold people accountable.

In reality, many leaders don't know how to hold people to a standard of excellence without damaging morale, and most people feel like it isn't their responsibility to hold teammates accountable.

Join Randy Anderson to learn strategies for incorporating accountability into your firm's culture that will ultimately trigger a higher level of employee (and management) engagement, increased productivity/efficiency, and measurably better output.

TAKEAWAYS:

• Learn a seven-step approach to holding team members accountable
• Evaluate engagement/performance and more effectively help your team members overcome hindrances to productivity.
• Eliminate the perception that confronting poor performance and infusing an atmosphere of accountability requires an inordinate amount of time and that it can't happen without causing personal conflict
• Stimulate an environment where team members welcome accountability and don't see it as a hierarchical responsibility that should only flow downstream